Where are Spit Buds manufactured and assembled?

All Spit Buds are 100% manufactured and assembled in the United States, ensuring the highest quality and craftsmanship.

How can I track my order?

Once your order is placed, you will receive an email with tracking information via USPS. This will allow you to easily track the progress of your delivery.

What are the shipping options available?

We offer a variety of shipping options to ensure that your Spit Bud arrives promptly and in perfect condition. Our primary shipping carrier is USPS, and we also offer shipping through FedEx and UPS for your convenience. Please note that delivery times may vary depending on your location and the shipping carrier you choose. We recommend selecting a shipping option that includes tracking and insurance for added peace of mind. If you have any special requests or need assistance selecting the best shipping option for your needs, please do not hesitate to contact our customer support team at info@spittwell.com or (708) 628-7748.

How long does it take for my order to be delivered?

Orders are typically processed within 1-2 business days and take an additional 2-5 days for delivery.

Can I customize my Spit Bud?

Absolutely! We offer a convenient online customization tool that allows you to upload your own image or text, or choose from one of our pre-made templates. Click Here!

Do you ship internationally?

Yes, we do ship internationally. Please contact us for more information on international shipping options and rates.

How do I clean and maintain my Spit Bud?

We recommend hand washing your Spit Bud with mild soap and water. Avoid using abrasive materials or placing it in the dishwasher as this can void the warranty.

What is the warranty on a Spit Bud?

All Spit Buds come with a 2-year warranty. If you have any issues with your Spit Bud, please contact us for assistance.

Spit Bud products come with a two-year warranty from the date of purchase against manufacturer's defects. This warranty is only valid for the original purchaser with a valid proof of purchase from an authorized Spit Bud dealer that clearly shows the purchase date. In the event of a warranty claim, the customer's exclusive remedy will be the repair or replacement of the item as determined by Spit Bud. This warranty does not affect the legal rights of customers under applicable state or national laws governing the sale of consumer goods.

For all other consumer warranty claims, please contact Spit Bud Customer Care at info@spittwell.com. To start the warranty process, please provide the following information:

  1. Valid proof of purchase: This confirms the date of purchase for warranty coverage. Without a valid proof of purchase, the warranty is not valid. However, other repair options may be available, so please contact us for more information.

  2. Images or pictures of the product damage: These will help us determine if there is a product defect and identify your specific product for repairs or replacement parts.

To ensure your claim is evaluated in a timely manner, please make sure to provide all of the required information.

    What is the return policy for Spit Buds?

    Spit Buds offers a 30-day return policy for all products purchased on our website. If you are not completely satisfied with your purchase, you may return the product for a full refund or exchange within 30 days of receipt. Please note that all customized Spit Buds are not returnable as they are made to order. To initiate a return, please contact our customer service team at info@spittwell.com for further instructions. Returns must be in their original packaging and in new, unused condition. Shipping fees are non-refundable.

    Are there any special deals or promotions currently available?

    We occasionally offer promotions and discounts. Please sign up for our newsletter or follow us on social media to stay informed about current deals and offers.